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Timberland Rewards


Here at Timberland, we love to recognise our loyal customers by offering them Timberland Rewards, including the opportunity to earn Timberland Dollars, and other exciting member-only offers including early sale access and exclusive promotions.

Timberland Dollars:
Earn Timberland Dollars with every full-priced purchase made in-store and online. Every $100 you spend earns you $5 Timberland Dollars to spend on your next purchase.
Customers with an online login are automatically enrolled in Timberland Rewards. You must be logged in to your Timberland account online at the time of purchasing to earn Timberland Dollars. If shopping in store, you must provide staff your mobile number and name to register your purchase against your account.

You cannot earn Timberland Dollars on discounted items; however, you may spend your Timberland Dollars on discounted items.

Redeeming Timberland Dollars:
Timberland Dollars can be redeemed against any purchase in-store or online at www.timberland.co.nz. It may take 24 hours for your points to appear from a previous purchase.
To redeem online: When proceeding through the checkout you will have the opportunity to enter any Timberland Dollars you have in your account, against your current order. You must be logged in to view and apply any owing Dollars to your order.

To redeem in-store: Notify staff that you are a Timberland Rewards member, and provide them with your email address, mobile phone number or name to ensure your purchase and any points earned are registered under your account.

How do I check my Timberland Dollars balance?
Login to your online account, then click on the ‘Check Balance’ button located under your account. You may also check your balance in-store by providing a member of staff with your email address or phone number.

Timberland Rewards Terms and Conditions


  1. Timberland Dollars are given to a Member based on the final transaction value (which includes GST) (i.e. if a member uses Timberland Dollars, such as $50 off when you spend $150, the customer’s final transaction is $100, then Timberland Dollars will be awarded based on a $100 spend).
  2. Timberland Dollars can take up to 24 hours before they are available for redemption.
  3. At its sole discretion, Timberland may update a member account with Timberland Dollars as a consequence of a purchasing behaviour, incentive and/or promotional activities.
  4. Timberland reserves the right to withdraw, cancel or vary the Rewards without notice and at any time.
  5. Rewards cannot be sold, transferred or assigned and are not redeemable for cash or any other like instruments - including (but not limited to) gift vouchers and credit notes.
  6. Timberland reserves the right in its absolute discretion to exclude certain items, quantities and promotions from being redeemed using Rewards.
  7. All Dollars will expire after 18 months of account inactivity. Timberland reserves the right to change the expiry date of any Reward at any time without prior notice.
  8. Only Dollars from one Timberland Rewards account can be used per transaction.
  9. Timberland Dollars are earned with every purchase (excluding sale and promotion items). Timberland Dollars earned equate to 5% of each purchase. (i.e. a $350.00 purchase earns $17.50 Timberland Dollars which may be used on your next purchase).
  10. You must have a valid and unique email address to join Timberland Rewards. Members can join online at timberland.co.nz or in any of our Timberland stores.
  11. Timberland requires your name, email address, and cell phone details to activate an account. Members can then add personal information and password online at timberland.co.nz.
  12. If a purchase is refunded, your Timberland Dollars from the purchase will be deducted.

Sizes can vary by style, so getting the right size for you can be a little tricky. It’s important that you have the best shopping experience possible, which is why we’ll do the hard work for you with our size converter!

Men's Footwear Size Chart

US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 13 14 15 16 17 18
UK 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12.5 13.5 14.5 15.5 16.5 17.5
EU 37.5 38 39 39 40 41 41.5 42 43 43.5 44 44.5 45 45.5 46 47.5 49 50 51 52 53

Women's Footwear Size Chart

US 5 5.5 6 6.5 7 7.5 8 8.5 9 10 11
UK 3 3.5 4 4.5 5 5.5 6 6.5 7 8 9
EU 35.5 36 37 37.5 38 38.5 39 39.5 40 41.5 42

Kids Footwear - Toddler Size Chart

US 1 2 3 4 5 6 7 8 9 10 11 12 13
UK 13.5 1.5 2.5 3.5 4.5 5.5 6.5 7.5 8.5 9.5 10.5 11.5 12.5
EU 16.5 17.5 18.5 20 21 22.5 23.5 25 26 27 28.5 30 31

Kids Footwear - Youth Size Chart

US 10 11 12 13 1 2 3 4 5 6 7
UK 9.5 10.5 11.5 12.5 13.5 1.5 2.5 3.5 4.5 5.5 6.5
EU 27 28.5 30 31 32.5 34 35 36 37.5 39 40

Men's clothing size chart

Timberland clothing is engineered to American size standards. The following charts will help you convert your international size.

NECK SMALL MEDIUM LARGE X-LARGE 2X-LARGE
INCHES 14 - 14.5 15 - 15.5 16 - 16.5 17 - 17.5 18 - 18.5
CENTIMETERS 36 - 37 38 - 39 41 - 42 43 - 44 45 - 47
CHEST
INCHES 36 - 38 39 - 41 42 - 44 45 - 47 48 - 50
CENTIMETERS 91 - 97 99 - 104 107 - 112 114 - 119 122 - 127
WAIST
INCHES 30 - 31 32 - 34 36 - 38 40 - 42 44 - 46
CENTIMETERS 76 - 79 81 - 86 91 - 97 102 - 107 112 - 117
SLEEVE
INCHES 33.5 34 34.75 35.5 36.5
CENTIMETERS 85 87 88 90 92

At Timberland our goal is simple: We want you to feel as confident in your order as we do in our product. And you can, because we stand behind every product we make. You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order, provided it has not been damaged, washed, altered or worn. For more information, please contact our customer service.

To ensure you choose the correct size for your feet we recommend you follow the method described here.


To measure your size is better if you are helped by a second person.

    • Put a sheet of paper along the wall and fixed to the floor using scotch tape.
    • Then you stand over the paper, you must be straighten, wearing socks, heels and back against the wall and feet together.
    • Draw the outline of both feet and draw the straight line where the silhouette is longer. Draw another line parallel to 0.5 cm from this line (and the clearance is measured).
      • Finally, measure the distance from the wall to the second line you have drawn (both feet do not have to be the same length).
      • This will be your reference to know your shoe size.

When you find a sneaker that you like, simply select your preferred size metric (US/EU/UK) and choose your size. If you are unsure of which size is right for you, here are some helpful tips:

    • Already own a pair of kicks in the brand?
      Generally sizing tends to be standard across brands, although sizes can vary slightly depending on the style, shape and material of the shoe. The size of the pair that you already own is a good guide!
    • Use the product information and reviews
      Certain brands or styles can run a size larger or smaller. We’ll include this information on the product page when we have this information available, and often, fellow shoppers will leave reviews with size information that you can use.